QuickStart Guide
Updating Firmware
首次使用
连接手机
直播教程
无线相机连接
固件升级
USB摄像头连接
Connect the camera to the Aicoco Live App to preview, start a live stream, or export recorded footage in real time.
1. Install the Aicoco Live APP and turn on Bluetooth and Wi-Fi on your phone.
2. Press and hold the camera on button for 2s, the camera turns on.
3. Open Aicoco Live APP, click on the top left corner of the page and go to Bluetooth search to add devices.
4. Search for the Bluetooth signal of onAir, click the name of onAir (the camera name defaults to "onAir xxxxxx ” is the last 6 digits of the camera's serial number, you can check the camera's serial number on the product's box, or check the serial number through the camera's settings).
5. Tap Connect My Device and click Finish to finish connecting and binding the phone to the camera.
1. When you turn on the live stream or wireless camera for the first time, your device needs to be connected to the network. Enter the App and click the Wifi icon to connect.
2. Turn on the wireless wifi switch and wait for the search results.
3. Add suitable wifi.
4. Click and enter the password to connect.
When the camera fails to connect to the App, try the following steps to troubleshoot the problem:
1. Verify that both the Wi-Fi and Bluetooth features of your phone are turned on.
2. Confirm that the Aicoco live APP is the latest version.
3. The effective distance of the camera's WiFi transmission (without interference or obstruction) is 5 meters. The effective transmission distance varies depending on the usage scenario.
Why can't I connect to a WiFi network when the camera is already within the signal range of WiFi?
In the following three cases, the camera will not connect to the WiFi network:
1. The WiFi name or password contains any of the following characters, which will cause the WiFi connection to fail: ' "" & = $ ` \;
2. The WiFi does not have any security settings, i.e. a WiFi network without a password;
3. Change the WiFi needs a pop-up window for secondary verification, such as WiFi networks in shopping malls or coffee shops, which will have a pop-up window after connecting that requires clicking to confirm or entering a phone number for secondary verification.
To ensure the upgrade is successful, please make sure that you are currently using the latest version of the Aicoco Live App. You can go to the Settings page in the App to see if there is any update notification.
Note:
1. Before upgrading the firmware, please make sure the battery level of the camera is above 20%.
2. The SD card is working normally and the remaining space is no less than 100MB.
3. The camera and mobile phone must be on the same WiFi network.
Steps
1. Connect the camera to Aicoco Live App, if there is a new version of firmware, the App will pop up a reminder of the new firmware version, follow the interface prompts to complete the operation. How to connect with phone.
2. If you don't receive the upgrade prompts, please check the device page of the App, click [ ...] "Firmware Version" in the device column to check the upgrade.
3. After the upgrade is completed, you can check the firmware version in the pull-up menu of the camera, click "System Settings", click "Device Information".
1. Connect the device to the Aicoco live APP and connect the network.
2. Click to open the live streaming (or click the camera shutter button to switch to the "live streaming" working mode), enter the settings interface.
3. Select the platform you want to live stream, and apply for the account authorization of the corresponding platform.
4. Complete the account authorization, click to open the live streaming.
Note: After successfully opening, during the live stream, you can close the App background.
5. If you need to stop the live stream, just open the app to close it.
1. When the uplink rate of the connected hotspot/ wireless network exceeds 20Mbps, it is recommended to use the 720P setting for live stream;
2. When the uplink rate of the connected hotspot/ wireless network exceeds 40Mbps, it is recommended to use the 1080P for live stream;
3. When the uplink rate of the connected hotspot/ wireless network exceeds 60Mbps, it is recommended to use 4K settings for live stream.
Connect the camera to the same network as your computer.
1. Download Aicoco Studio Lite software.
2. Switch the camera to "Wireless Camera" mode.
3. Log in to Aicoco Studio Lite, and select the connection method according to your needs.
4. Click the camera shutter button to enable the wireless camera. Once completed, you can use the virtual footage in live stream software or conferencing software (such as OBS system etc.).
Note: Before using the camera, please use the App Aicoco Live to set up the same network for the camera.
1. Why is Aicoco Studio Lite running, but no camera can be found, or a previously connected camera stays offline?
Please check:
- The camera is properly networked and on the same WiFi network as the computer;
- Whether the camera is in "Wireless Camera" mode and in working condition;
- Whether the computer has enabled the system network proxy service or third-party network proxy software. If it is enabled, please check if the proxy configuration is correct and check the box "Do not use proxy server for local (Internet) addresses", or close the proxy service.
2. Aicoco Studio Lite has successfully connected to the camera, and has also successfully called up the camera's image in the third-party software, but the camera status displayed by the software still idle?
This is probably caused by the fact that the user rights used when running third-party software are not the same as used when running the software.Close any software and open it again with the same user rights to eliminate this phenomenon.
1. Use the USB cable that comes with the onAir to make the connection to your computer device.
2. Follow the camera screen prompts to select the mode in which it will be used as a USB camera.
3. Open the conference application or live streaming software, switch the camera source and select "Aicoco Camera".
4. After use, close the relevant software or application program before unplugging the data cable.
- "Unable to read SD card" when first using the onAir
When using it for the first time, please format the SD card on the camera settings page. If the problem cannot be solved after formatting the memory card with the camera, the memory card may be damaged. Please replace the memory card and try again. - What recording & live streaming resolutions does onAir support?
Revording: 4K, BD, FHD.
Live streaming: 4K, BD, FHD, HD. - What video formats can onAir shoot?
Compatible MP4 video formats. - How to export the live stream back up video?
- You can connect the camera to the computer, select the file transfer mode, and export on the computer.
- Download the original video file locally on the mobile App. - How long is the battery life during a live Stream? And how long does it take to fully charge?
The maximum support is 4 hours; using a 5V/2A power adapter. - What should I do if there is a lag during the live broadcast?
- Make sure your internet connection is stable and try using a high-speed internet connection.
- Adjust the live broadcast resolution and bit rate, and reduce the image quality to reduce network transmission pressure.
- Close other applications that consume network bandwidth.
- If lag persists, please try reconnecting to the network or restarting the device. - What is the heat threshold of onAir?
The heating threshold is 70°C, and the recommended ambient temperature is -20°C ~ 40°C (-4°F ~ 104°F). - When the camera is working, it feels very hot to the touch. Is this normal?
The temperature of the camera when it is working is related to many factors, such as working video specifications, whether the screen is always on, whether it is charging, ambient temperature, whether it is exposed to direct sunlight, etc.
Therefore, if the camera is working, the video specifications are high, the screen is always on, charging while working, the environment is very hot, and it is exposed to direct sunlight, then it is normal for the camera body to turn hot.
But don't worry. According to internal laboratory testing, the camera can still maintain normal operation of 4K video specifications at an ambient temperature of 70°C.
- What kind of WiFi wireless network should be chosen for onAir?
In order to ensure the best effect, it is recommended to give priority to connecting to 5GHz or WiFi wireless networks containing the 5GHz band; It is also recommended to ensure that the onAir is within visual range of the WiFi router/ hotspot when connecting. - What is the difference between the video encoding H.265 and H.264?
H.265 (also known as HEVC) has higher video quality, H.264 has better video compatibility. When you are not sure if the platform or playback device you are going to stream on supports H.265 (HEVC), it is recommended to use H.264. - How should I choose the metering mode?
Choose the appropriate metering method based on different live broadcast/shooting themes:
- When the theme of the live stream/ shooting is mainly landscape, and the characters appearing in the picture are not important, or the characters occupy a small proportion of the picture, it is recommended to choose average metering;
- When the subject of live stream/ shooting is mainly about people or subjects in the center of the picture, it is recommended to select center metering;
- When the subject is uncertain, it is recommended to choose center average metering. - Why do high-frequency flickers appear when onAir captures certain lighting scenes?
This is caused by the mismatch between the frequency of the camera's Regional Format and the strobe frequency of the light, it can be solved by switching the camera's regional format.
Generally, countries such as China ( including Hong Kong), India, Pakistan use the PAL format, and the United States, Japan, South Korea, Taiwan use the NTSC format. - The camera does not perform any operations, even removing the battery does not help.
When encountering a crash or suspected crash state, due to the power supply characteristics of the camera, it cannot be restarted by unplugging the battery. Please try pressing and holding the camera power button ( left button) for at least 10 seconds to force the camera to shut down.
Aicoco Live
For Android Users
Aicoco Live
For iOS Users
Aicoco Studio Lite
For Windows Users
Manage virtual cameras/ wireless live stream/ multi-camera connection.
Requires Wondows 10 or above.
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